Get to know a bit more about our friendly team of vets and support staff!

Nell Petraello

Veterinarian & Practice Owner (Bachelor of Veterinary Science (BVSc) & Bachelor of Applied Science (BAppSc))

Since I could remember, I have always wanted to be a vet.  I grew up in South East Queensland and started pursuing my interests in animal studies after high school.

I completed a Bachelor of Applied Science specialising in Veterinary Technology and Animal Production at The University of Queensland, Gatton. 

Having worked as a veterinary nurse in a country town in WA, I had the opportunity to work with all types of animals including camels, llamas, chickens, horses and small animals.  I have travelled and camped throughout Australia and witnessed the magnificent wildlife the Australian outback has to offer. I have also travelled throughout Southern Africa and South America which exposed me to amazing wildlife and motivated my ambition to become a veterinarian.

I began my Veterinary Science studies in Perth WA and finished the degree at James Cook University Townsville.  Upon graduation, I worked for a local Townsville vet clinic and then at JCU Veterinary Hospital both in general practice. I particularly enjoy working with cats and dogs, chickens and avian species as well as small mammals.   

Addicted to the gorgeous weather and outdoor activities that North Queensland has to offer, my husband Shaun and I have settled in Townsville and consider ourselves locals.  I enjoy travelling, figure-skating, mountain biking, snorkelling, fishing and touch football.  I am mum to two young boys plus a ball-crazy Jack Russel named Roaty and a loving cat named Finnius.

Bennett Moncrieff

Veterinarian (Bachelor of Veterinary Science (BVSc))

Bennett graduated from James Cook University in 2014 and started with the team from Vet2UrPet in 2019. He is a Townsville local and has always loved the tropical outdoors lifestyle. Outside of work he enjoys fishing, gardening and camping. I am NRL mad and support the Cowboys every home game!

He enjoys most fields in small animal veterinary medicine, but his special interest is soft tissue surgery and chronic pain management. Dr Bennett is our amazing orthopaedic surgeon when Dr Kay isn't visiting and has performed many successful TTO's and fracture repairs!

He likes most of the species of animals that come through the door but he absolutely love dogs. He has two dogs named Frankie and Dora, a little cat called Poppy and 2.5m python called Psych. Bennett and his wife have recently welcomed a baby girl - Harriet.

Kayla Spragg

Veterinarian (Bachelor of Veterinary Science (BVSc))

Dr Kayla is a Townsville born and bred local & growing up in Townsville with a natural curiosity for all things animals, she had wanted to be a vet for as long as she could remember. She loves living in the tropics and in my spare time you’ll find her fishing, camping or exploring the great outdoors.

She graduated from James Cook University and started working in rural mixed practice before returning home to pursue her passion in small animal general practice. She has a special interest in canine and feline internal medicine, for which she received the Australian Small Animal Veterinarians award for small animal medicine upon graduating.

She is very much a cat person and has a spoilt ragdoll named Sadie. Kayla and her fiancée Jack recently introduced a new member into their family - Bungee, a kelpie cross who loves to help them with their house outdoor upgrades! 

Angela Adagra

Veterinarian (Bachelor of Science (BSc), Bachelor of Veterinary Science (BVSc) & Masters in Veterinary Science)

Dr Angela joined our team in 2022

Dr Angela graduated from Sydney University in 2004 

Rachael Chaffey

Veterinarian (Bachelor of Veterinary Science (BVSc))

Dr Rachael joined our team in 2022.

She graduated from James Cook University in 2021.

Kayla Apap

Veterinarian (Bachelor of Veterinary Science (BVSc))

I grew up in Tully on a banana and cane farm along side a variety of different animals. I made the move to Townsville to study veterinary science have have lived in Townsville since. I graduated in 2016 from James Cook University and have been working as a small animal veterinarian since graduating. I started with Vet2urpet at the beginning of 2020. 

I enjoy all aspects of small animal veterinary medicine however in particular internal medicine and soft tissue surgery. The part I love most about my job is being able to be a part of helping your beloved pets live healthy, happy lives. 

I have a cavoodle called Oakley who I adore. In my spare time I enjoy staying active, spending time with family and friends and travelling.

Kay Eccleshare

Senior Veterinarian (BVSc, MANZCVS (SA Surgery), GCertTertEd)

Please meet our visiting surgeon Dr Kay Eccleshare who is an expert in her field....

Dr Kay holds a membership of the Australian and New Zealand College of Veterinary Scientists (ANZCVS) in small animal surgery, and has over 30 years of interest and experience in surgery. Examples of cases (not exclusive) that Kay commonly performs are:

  • Cruciate surgery (DeAngelis or Triple Tibial Osteotomies (TTO) for full or partial cranial cruciate injury)
  • Corrective osteotomies for limb deviation
  • Patella luxation surgery
  • Hip toggles for coxofemoral luxations
  • Perineal hernia repairs (including more advanced cases) & anal sacculectomies
  • Fractures of pretty much any description
  • Ear surgery (lateral or vertical wall resections)
  • Entropion
  • Carpal and tarsal arthrodesis
  • PennHip Radiography
  • And much more!

On surgery day, we like to provide the best experience and care for your furry-friend, limiting the clinic to only ONE procedure per day so we can focus 100% on your pet.

Call us if you would like to have a chat to one of our friendly staff about your pet's problems that may be able to get corrected by Dr Kay.

Dr Ernie

Practice Mascot (Master of Cuddles)

Dr Ernie has been part of our business since the beginning and represents Dr Nell's jack russel terrier. He loves to give cuddles and mentor young children by educating them through our 'Pet Prep' Program at schools and Daycare's throughout Townsville. He has also competed in the annual 106.3FM Mascot Race. We love Dr Ernie! 


Tatiana Stefanos

Practice Manager (Master of all)

My family moved to Townsville many years ago and after falling in love with the lifestyle, decided to make NQ our permanent home.  I completed my education here and started work in the airline industry, before a career shift into healthcare about 10 years ago.   Though not having worked in the veterinary industry, I have had experience in medical and dental practice management.  I see many similarities in these fields, as  after all, we’re still committed to providing the best possible patient care, except now patients are furry, feathered or four legged.

I love animals and am passionate about their health and their importance in the community.  I have seen firsthand how pivotal they are to vulnerable members in our community.  Being responsible for a pet is not only enriching, but it also provides health benefits for the owner too! No wonder they become fur babies!

I value customer service, and compassionate and respectful communication. I’m committed to maintaining a strong team culture focused on providing gold standard care with compassion.  We love what we do and strive to improve.  

Outside of work, we have a hobby farm which is totally self sustained – off the grid 100%.  I have a little black toy poodle, Lulu, who is my constant companion.


Jessica Burns

Veterinary Nurse (Certificate II in Animal Studies & Certificate IV in Veterinary Nurse)

Liz Cummings

Veterinary Nurse (Certificate II Animal Studies & Cert III Companion Animals)

Liz has lived in Townsville since 2020 and she immigrated here from the UK to live with her lovely fiancée, Craig.

She used to work in hospitality but always had a passion for animals and always wanted to care for them.

She has been working as a vet nurse since 2020 and has completed her Certificate II in Animal Studies and Certificate III in Companion Animals. She is currently enrolled and studying her Certificate IV in Veterinary Nursing through ACVN.

She has an amazingly huge love for cats and have 4 cats of my own at home - Whiskey, Archie, Oscar and Ricket. Ricket is extra special as he has a condition called tarsal hyperextention which makes him disabled but super duper cute!

Liz & Craig have also recently adopted a little Cattle Dog cross named Daisy who is currently undergoing heartworm treatment.

We are thrilled to have Liz as a part of our team as her wealth of knowledge about cats and her caring nature for animals and peers is what makes her such an amazing nurse.

Courtney Schutt

Veterinary Nurse (Certificate IV in Veterinary Nursing)

I was born and raised in Victoria I came to Townsville in 2012 with the Australian Defence Force. I served 8 years in the Army as a Medical Technician but my love for animals was too strong, so I chose to study veterinary nursing instead. I completed my certificate IV in veterinary nursing in early 2019. I started my veterinary nursing career at Hammett Street Veterinary Surgery. It was time for a change to further expand my knowledge and I am looking forward to starting work with Vet2urPet. I look forward to learning the home care services and clinical orthopaedic surgeries, as I have an interest and love for surgical nursing. I love all types of dogs but have a special interest in Rottweilers.

At home I have, a rescued deaf border collie x named Winter, A Rottweiler called George, A blue tongue lizard called Badger, a jungle python called Mi Goreng, two chooks and lots of fish. In my spare time I love playing soccer, netball, fishing and generally enjoying the great outdoors with my husband and son. I am also a volunteer committee member for Wyld Hearts Sanctuary.

Emily Thomson

Veterinary Nurse (Certificate IV in Veterinary Nursing, Bachelor in Equine Science & currently studying Bachelor of Veterinary Science through JCU.)

Chloe Boyd

Registered Veterinary Nurse (Certificate II in Animal Studies & Certificate IV in Veterinary Nursing)

Chloe joined our team in 2022. She originally comes from Central West NSW and came to us with 8 years of veterinary nursing experience. Whilst in NSW used to work in mixed animal practice but now enjoys working in small animal practice since moving to Townsville for a 'seachange' in 2020. Previously Chloe ran an alpaca stud with her father and used to breed, show & shear alpacas for over 10 years.

Her passion in veterinary nursing is definitely surgical nursing, but enjoys the variety that Vet2UrPet has to offer with mobile consultations, hospital and surgical roles. The best part of the job for her is seeing patients recover from their various injuries and illnesses and return home to their loving families!

Chloe and her partner Eric have 2 dogs, a 8 year old kelpie called Bundy and a 3 year old kelpie cross cattle dog called Bailey. In her spare time, she enjoys spending time at the beach, exploring at Paluma & Cungulla and also runs her small hobby business "Chloe & Kelpies Co." creating all sorts of pet wear for many Townsville pets.

Michal Nisenblat

Veterinary Nurse (Certificate IV in Veterinary Nursing & currently studying Bachelor of Veterinary Science through JCU)

Jolene Hansen


Jolene is our exceptional receptionist who keeps the clinic running smoothly. She's a born and bred Townsville local too!

Before Vet2UrPet, Jolene was a veterinary nurse for 18.5 years so it's safe to say you're in great hands with her trusty triage knowledge. Her favourite part of the job is developing a relationship with all the beautiful fur-babies and their owners that come through the door.

When Jolene isn't at work, she is busy taking care of her menagerie which consists of 2 two legged children Ellah & Alyssa as well as 2 dogs named Teddy & Dolly, 4 cats named Minty, Soxy, Reggie & Izzy, 4 guinea pigs, 2 birds, a visiting kangaroo & some fish as well. She also has her own pet sitting business which keeps her super busy!

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